FREE SHIPPING & 1/2 PRICE SHIPPING (Metro only)
As we ship from Perth, WA, the below shipping options apply

Sydney, Melbourne, Brisbane, Adelaide, Canberra, Hobart, Darwin

- All orders over $800 received half-price shipping
- All orders over $1,500 receive FREE shipping

Perth

- All orders over $400 receive half-price shipping
- All orders over $800 receive free shipping


You made the perfect choice in choosing Loaded Lifting, we understand you want your purchase with you as soon as possible and with the convenience of delivery to your door.


Please see delivery times below.

We dispatch orders Monday-Friday, excluding WA public holidays.


All orders are dispatched within 1-2 business days, however most orders have 24 hour dispatch.


Click and collects available between 9am-3pm from our MalagaWarehouse


Once you have placed an order you will receive a confirmation email with your order details.


During public holidays and sale periods, processing and shipping times may be slightly delayed due to the high volume of orders, but rest assured our warehouse team are working hard to get your order to you as soon as possible.


Tracking updates

Loaded Lifting will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).

PLEASE NOTE

• Occasionally, there are service delays, or delivery delays by our delivery partners. We work with all our customers and delivery partners to ensure the timeliness of all orders, however, at times there are factors outside of our control.

• Customers are responsible for the return shipping costs if you decide you no longer want the product or wish to exchange it for a different type.

• Shipping costs are non-refundable if you return a product for a store credit.

• Loaded Lifting are unable to modify or cancel processed orders that have shipped. If you wish to modify a pre-order, we can accommodate any changes other than refunding the order (per our pre-order terms and conditions advertised on-site).

• If your order is returned is us due to multiple futile deliveries, we may at our discretion request you pay for any additional shipping costs we incur.

If you have not received your order within 14 business days, please email us and we will launch an enquiry to locate your goods. In the event it is deemed lost in any transit network, we will reship it, free of charge.


Delivery Times

We aim to have all orders delivered to your door within 4-10 business days, Australia Wide.

Delays can occur from time to time due to environmental impacts on transit routes, or government policy interference (such as Covid isolation requirements), any significant delay we will be in contact with you.

Our Gym Equipment Freight Partner

Mainfreight Express (palletised goods, any cartons over 32kg or multiple carton orders).

TRANSIT TIMES

Western Australia: 1-2 business days  (allow 2 extra days for regional or remote)

Interstate: 3-6 business days (allow 2 extra days for regional or remote)


TRACKING

MainfreightExpress (palletised goods, any cartons over 32kg or multiple carton orders).

TRANSIT TIMES

Western Australia: 1-2 business days  (allow 2 extra days for regional or remote)

Interstate: 3-6 business days (allow 2 extra days for regional or remote)

TRACKING

Click here to track your order 

Tracking Example


TNT Road Express (barbells, smaller cartons, cartons with gross weight under 32kg)

 TRANSIT TIMES

Western Australia: 1-2 business day  (allow 2 extra days for regional or remote)

Interstate: 5-10 business days  (allow 2 extra days for regional or remote)

TRACKING

Click here to track your order 

Tracking Example


DELIVERY REQUIREMENTS

For residential deliveries, you or your authorised agent must be present to accept deliveries between 9.00am to 5.00pm.

If you are not likely to be at the nominated address, please comply with an authority to leave. If you authorise an authority to leave with the courier, and in the rare event there is any damage that has occurred during transit, we are unable to validate the cause. With this said, we highly recommend being home during delivery. In the event your goods arrive not in perfect shape, please contact us immediately to resolve.


CLICK AND COLLECT

Click and Collect is available from our warehouse in Malaga, WA.

Please allow 1 full business day for your order to be picked and made available.

If you are unable or unwilling to collect your order within 5 business days, we reserve the right to cancel and refund your order as we are unable to facilitate long term storage of your goods.

Please contact us to schedule a time/date after your purchase.

Pickup time slots are available Tuesday to Friday 9am to 12pm and 1pm to 3pm.


FREQUENTLY ASKED QUESTIONS

Delivery costs are based on Location and the overall weight of the product. You will be given a quote when checking out.

It’s not possible to give an exact time and date of when your order will be with you by. Dates are an estimate and depend on many factors like traffic, weather conditions, freight connections and many other variables. Your best bet is to track your parcel or have it delivered to an address where you know someone is home all the time.

For all deliveries on big and bulky items, delivery confirmation must be obtained via a phone call and or text, or the goods may not be delivered and will halt until confirmation is received.


GYM EQUIPMENT INTERNATIONAL FREIGHT

Loaded Lifting offers exports for gym equipment by air and sea freight. For a formal quote on shipping costs, please contact us by email