FREE SHIPPING OPTIONS

  • All domestic orders over $100 ship free [excludes equipment/hardware]
  • All International orders over $300 ship free [excludes equipment/hardware]

TOLL IPEC (Bulky and heavy equpiment)

PLEASE NOTE: Currently there is a decrease in scan activity on Toll shipments due to a surge in volume in freight. It is normal to see scan activity the day of delivery. Please allow at least 7 business days from receiving your tracking before calling Toll for an update.

Because barbells are 2.2m long they must be hand sorted, this means they won't have as many scan events as other smaller items. Please be patient and allow the full 7-10 business days for the delivery of your bar. The lack of scan events may give the impression it is not moving in the Toll network but we guarantee it is.

Other smaller items such as plates may arrive ahead of your bar, this is normal. If you have any issues past the 7-10 business day period please contact Toll IPEC.

 Major City Time to receive order
Perth 2-4 business day

Sydney

7-10 business days
Melbourne 7-10 business days
Brisbane 7-10 business days
Adelaide 7-10 business days
Darwin 7-10 business days
Tasmania 7-10 business days
Canberra 7-10 business days

 


TRACKING YOUR ORDER

All small good orders are shipped with Australia Post.

Australia Post tracking updates once it hits a major Australia Post checkpoint. This can sometimes be the day of delivery so patience is sometimes necessary.

ORDER DISPATCH TIMES

Please allow up to onefull business day for your order to be dispatched.

Pre ordered purchases will go out per their advertised lead times (save for any delays).

As we are located in Western Australia, we do not ship on public holidays in our state.

As Loaded Lifting is primarily an online distributor we do not currently offer local pickup.

Once you have placed an order you will receive a confirmation email with your order details. Once your order is dispatched you will receive an email with shipping and tracking details.

We aim to get your order to you as promptly as possible. If there is an issue with your order we will contact you immediately to make any necessary arrangements prior to dispatch.

SHIPPING TIMES

Australia Post - eParcel Parcel Post

Parcel Post is a cost-effective postal method that delivers between 1-6 business days. Select this option at checkout if your order is non-critical. Full tracking included.

 Major City Time to receive order
Perth 1-2 business days

Sydney

5-6 business days
Melbourne 5-6 business days
Brisbane 5-6 business days
Adelaide 5-6 business days
Darwin 5-6 business days
Tasmania 5-6 business days
Canberra 5-6 business days

 

Australia Post - eParcel Express Post

Next day delivery is only guaranteed within the Express Post delivery network.
Full tracking included.

 Major City Time to receive order
Perth 1 business day

Sydney

2-3 business days
Melbourne 2-3 business days
Brisbane 2-3 business days
Adelaide 2-3 business days
Darwin 2-3 business days
Tasmania 2-3 business days
Canberra 2-3 business days

 

“Covers 80% of Australian business addresses, private addresses and Post Office Boxes.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee.”

‘Next business day delivery can't be guaranteed because one or both of your locations are outside the Express’

https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

Also maybe this link, so the customer can double check if they are in the express network and are informed of possibly delays -
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/


International Orders

All international order are sent with DHL Express. Please allow up to 1 full business day for your order to be sent. (international orders made on Friday will not go out until Monday).

DHL offers a comprehensive full tracking service door to door delivery.

Typical shipping times:

  • New Zealand: 3 business days
  • Asia and Oceania: 3 business days
  • USA and CAN: 4 business days
  • Europe: 4 Business Days

Tracking link:

https://www.dhl.com/en/express/tracking.html

Please note: international orders to a Post Office Box must be sent via Australia Post which is a slower service than DHL Express.