LOADED POINTS REWARDS PROGRAM FAQ

The Important Stuff

Earn Rewards with Every Purchase: Understand Our 5% Back Loyalty Program

For every dollar you spend at Loaded Lifting, you earn points equivalent to a 5% reward. For instance, spending $500 earns you 2,500 points, which can be redeemed for a $25 coupon.

In essence, you get 5% back on your purchases as a thank you for shopping with us!

How can I earn Loaded Points? 

You Can Earn Loaded Points by:

  • Place an Order: Get 5 Loaded Points for every $1 spent.
  • Signup: Acquire 250 Loaded Points.
  • Attach a Picture to Your Review: Receive 500 Loaded Points. (New option!)
  • Attach a Video to Your Review: Earn 500 Loaded Points. (New option!)
  • Write a Review: Earn 1000 Loaded Points.
  • Celebrate a Birthday: Enjoy 1000 Loaded Points. (hint: you need to enter your birthday inside the Smile Portal)

What can I redeem my Loaded Points for?

Your points can be redeemed for various rewards:

  • $10 Off Coupon: 1000 Loaded Points.
  • $25 Off Coupon: 2500 Loaded Points.
  • $50 Off Coupon: 4000 Loaded Points.
  • $100 Off Coupon: 9000 Loaded Points.
  • Order Discount.
  • Free Shipping Coupon: 1000 Loaded Points.
  • 50% off a pair of Powerlift Prodigys: 10,000 Loaded points.

How do I redeem my points?

Log in to your account on our website, go to the rewards section, and select the reward you want to redeem. Follow the prompts to exchange your Loaded Points for the chosen reward.

How Do I Earn Birthday Points?

To earn birthday points, log into our store's website and enter your birthday in the loyalty panel under 'ways to earn'. This needs to be done by you and cannot be added by customer support. Points are rewarded on your next birthday. If your birthday is within the next 30 days from the date of entry, points will be rewarded the following year​​.


General Questions

Are there any restrictions on earning or redeeming points?

Yes, certain restrictions apply. Points are not earned on shipping fees, taxes, or discounts. Points for writing a review or celebrating a birthday are only rewarded once per year. The points redemption process may vary for different rewards.

How can I check my Loaded Points balance?

You can view your current points balance by logging into your account on our website and navigating to the rewards section.

Do Loaded Points expire?

Loaded Points do not expire!

What Is Okendo?

Okendo is a review platform. When you write a review or attach a picture/video to your review on Okendo, you earn Loaded Points.

How does the referral program work?

Social Media Actions: Like on Facebook, follow on Instagram, etc., need to be done directly via the rewards panel.

Account-related Actions: Earn points for creating an account (sign up), placing an order, and writing product reviews, provided you are logged in with your store's email address​​.
Referring A Friend

Share your referral link via Facebook, email, or copy and paste it into other platforms like SMS, WhatsApp, etc. Once your friend uses this link to make a purchase, you'll receive an email notification, and rewards can be found in the 'Your rewards' section after logging in​​.

Why isn’t my reward working at checkout? 

Remember, You Can Only Use One Coupon Per Order, And You Can Use A Coupon Along With A Gift Card. If There's An Issue Using A Coupon With A Sale Item, Please Contact Our Customer Support For Assistance​​. Smile Wallet

STILL HAVE ANY QUESTIONS?

support@loadedlifting.com.au

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