We offer free standard shipping for all domestic exchanges.
Please click this link to request a return/exchange
The returned items must be unworn. Returned items must have the original packaging (tag and bag). The item must NOT be washed or dried and NOT have any smell, animal hair, chalk or deodorant stains on it in order to be exchanged or refunded. No refunds or exchanges will be granted for returns that do not meet this policy.
Please note, it is normal for A7 shirts to reduce in size slightly upon washing due to the silicone and lycra fabric blend.
- gift cards & promotional codes
- clearance items
DID WE SEND YOU THE WRONG ITEM?
Please contact us immediately and we will rectify your order. Our customer service team will issue you a free return label via email that you can simply print out and tape to your return.
DOES YOUR ORDER HAVE A DEFECTIVE PRODUCT?
In the very rare occurrence you receive an item that is damaged, defective or not as described we can get a replacement out to you immediately. Please contact us with your order number and a photograph of the defective product and we will arrange this for you.
We will accept requests for internationals returns for a change of size or item. In this instance you will be required to cover all shipping charges. Please contact us with your order number for instructions.
WHAT ITEMS ARE RETURNABLE?
- within 14 days of receipt of your shipment
- in original condition
- no markings from chalk, no scuffs or damage to goods
- unwashed and unworn apparel
- in original packaging
PLEASE CONTACT US IMMEDIATELY AND WE WILL RECTIFY YOUR ORDER. OUR CUSTOMER SERVICE TEAM WILL ISSUE YOU A FREE RETURN LABEL VIA EMAIL THAT YOU CAN SIMPLY PRINT OUT AND TAPE TO YOUR RETURN.
IMPORTANT: WHEN SHIPPING BACK TO US
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of loss, theft or damaged goods during transit.
Loaded Lifting will not be responsible for parcels lost or damaged in transit if you choose not to use registered post.
Once your return is shipped to us, we ask that you please allow for adequate time for shipping and processing times, We can take up to 3 buisness days to process a return.
Our customer service team will email your new tracking to you once processed.
At Loaded Lifting, we strive to provide only the finest and very best Powerlifting equipment to our customers. If you are completely dissatisfied with your purchase please contact us within 14 days of ordering. Under special circumstances; if your product is unused and in perfect condition, we may offer you a store credit for its return.
If you received a defective product, please contact us to arrange its free replacement.
Refunds will not be offered for a change of mind, if you found an equivalent product cheaper elsewhere, decided you did not like the purchase or had no use for it. In any of these cases, we may refuse the right to a refund as is compliant with the Competition and Consumer Act 2010. This policy extends to pre-ordered items which typically are 'made to order' and cannot be reasonably cancelled in any event.