Excellent Customer Service and Belt
I ordered a black single prong 10mm Inzer belt from Loaded Lifting a few months ago. They are based in Perth and I am based in Townsville, so it literally had to be shipped cross-country. I paid for express shipping and the belt arrived very quickly (I think it was 3 days). It was packaged perfectly and the quality was exactly as you would expect from an Inzer (i.e., perfect!). Unfortunately, I ordered one size too big. Rather than cut an extra hole in it myself, I contacted Loaded Lifting and asked to exchange the product. They were happy with that. I shipped the product back, enclosed a self-addressed mailing bag, and they promptly replaced the belt for me right away. Within about a week, I had my replacement (and bear in mind that this involved the belt being set back across country and back!). Overall, this was brilliant customer service and my new Inzer belt is exactly as I would hope. I strongly recommend this company.